{"id":181701,"date":"2022-10-14T14:37:02","date_gmt":"2022-10-14T14:37:02","guid":{"rendered":"https:\/\/www.c2c-online.co.uk\/?p=181701"},"modified":"2023-02-01T12:41:07","modified_gmt":"2023-02-01T12:41:07","slug":"passengers-name-c2c-as-britains-best-rail-service-2022","status":"publish","type":"post","link":"https:\/\/www.c2c-online.co.uk\/media-centre\/latest-news\/passengers-name-c2c-as-britains-best-rail-service-2022\/","title":{"rendered":"Passengers name c2c as Britain’s best rail service 2022"},"content":{"rendered":"

14 October 2022: c2c passengers are again the most satisfied commuters in the country, according to the latest research from independent watchdog Transport Focus.<\/span><\/p>\n

The Transport Focus survey, which interviewed rail passengers across the country, revealed that c2c tops the league with 96% overall satisfaction rate among the passengers surveyed.<\/span><\/p>\n

c2c also comes in first place among train operators for punctuality\/reliability, with 96% of passengers saying they are satisfied and 91% saying they were satisfied in terms of the level of crowding.<\/span><\/p>\n

c2c\u2019s Managing Director, Rob Mullen, said: \u201cWe are extremely proud of these latest results from Transport Focus which show that c2c continues to provide a punctual and reliable service. This is only possible through the daily dedication of all the team at c2c.<\/p>\n

“However, we are not resting on our laurels and know we have to continue the hard work to provide a punctual and reliable service that our customers have come to expect from us.”<\/p>\n

c2c also reports to customers on a daily basis about how punctual the train service was the previous day at:<\/span> www.c2c-online.co.uk\/about-c2c\/our-vision-and-values\/our-performance\/<\/span><\/a>.<\/span><\/p>\n

You can analyse the results of this survey and see more information about all Transport Focus\u2019s surveys at www.<\/span>transportfocus.org.uk\/data-hub<\/span><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

14 October 2022: c2c passengers are again the most satisfied commuters in the country, according to the latest research from independent watchdog Transport Focus. The Transport Focus survey, which interviewed rail passengers across the country, revealed that c2c tops the league with 96% overall satisfaction rate among the passengers surveyed. c2c also comes in first […]<\/p>\n","protected":false},"author":18,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[2652,2654],"tags":[],"class_list":["post-181701","post","type-post","status-publish","format-standard","hentry","category-latest-news","category-news-articles"],"acf":[],"yoast_head":"\nPassengers Name c2c as Britain's Best Rail Service 2022<\/title>\n<meta name=\"description\" content=\"For trains to and from London, Southend and elsewhere in Essex, plus timetables, ticket sales, information and events and offers, visit c2c-online.co.uk\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link 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