{"id":187950,"date":"2023-01-12T09:15:16","date_gmt":"2023-01-12T09:15:16","guid":{"rendered":"https:\/\/www.c2c-online.co.uk\/?p=187950"},"modified":"2023-01-12T09:15:16","modified_gmt":"2023-01-12T09:15:16","slug":"c2c-seeks-new-recruits-for-passenger-panel","status":"publish","type":"post","link":"https:\/\/www.c2c-online.co.uk\/media-centre\/latest-news\/c2c-seeks-new-recruits-for-passenger-panel\/","title":{"rendered":"c2c seeks new recruits for Passenger Panel"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">12 January: c2c is calling for new customer representatives to join its Passenger Panel to champion the needs and views of customers travelling on the railway network.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">c2c is seeking new members from across its east London and south Essex route to ensure its diverse local communities have their interests represented and are kept up-to-date with business initiatives and projects.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The forum &#8211; which meets quarterly &#8211; is designed to facilitate conversations about issues at the heart of customer\u2019s journeys with us, providing a two-way communication, consultation and representation channel for customers.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The panel meets with senior c2c managers from different areas of the business and aims to gather feedback on service standards and performance, discuss suggestions and ideas from customers with panel representatives, and provide updates on performance trends and any upcoming planned disruption, such as engineering works.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Rob Mullen, c2c\u2019s Managing Director, said: \u201cThe railway is open to everyone so ensuring we get regular feedback and challenge from our customers is really important; by increasing the number of members of our Passenger Panel we can ensure we are aware of and supporting the needs of all customers using the network. We\u2019re inviting people from across the route to consider joining this forum; by having diverse needs represented at this level we can work to ensure our network can be enjoyed by, and is as accessible as possible to, as many customers as possible.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The train firm also runs an Accessibility Panel in partnership with Greater Anglia which has a specific focus on ensuring the railway supports customers with additional needs and sharing concepts on updates to stations.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">c2c is seeking new members to join the panel with a time commitment of attending quarterly 90 minute meetings. The first Passenger Panel of 2023 will be held on Wednesday 15th February at 18:30. This will be held virtually and in person at one of our offices along the route.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Members will receive \u00a3100 in travel vouchers each if they attend three or more sessions in a year.\u00a0\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/www.c2c-online.co.uk\/help-feedback\/passenger-panel\/\"><span style=\"font-weight: 400;\">If you are interested in joining c2c\u2019s Passenger Panel, please register your interest through this form<\/span><\/a><span style=\"font-weight: 400;\"> by the 27th of January . Our team will contact individuals to invite them to become members.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For more information on the Passenger Panel, to go:<\/span> <a href=\"https:\/\/www.c2c-online.co.uk\/help-feedback\/passenger-panel\/\"><span style=\"font-weight: 400;\">https:\/\/www.c2c-online.co.uk\/help-feedback\/passenger-panel\/<\/span><\/a><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>12 January: c2c is calling for new customer representatives to join its Passenger Panel to champion the needs and views of customers travelling on the railway network.\u00a0 c2c is seeking new members from across its east London and south Essex route to ensure its diverse local communities have their interests represented and are kept up-to-date [&hellip;]<\/p>\n","protected":false},"author":18,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[2652,2654,1],"tags":[],"class_list":["post-187950","post","type-post","status-publish","format-standard","hentry","category-latest-news","category-news-articles","category-uncategorized"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.4-RC1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>c2c seeks new recruits for Passenger Panel | Trains to\/from London, Southend &amp; Essex with c2c Rail<\/title>\n<meta name=\"description\" content=\"For trains to and from London, Southend and elsewhere in Essex, plus timetables, ticket sales, information and events and offers, visit c2c-online.co.uk\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link 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