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From the promises in our Passenger\u2019s Charter to our commitment to making sure that you pay the right price for you ticket here are our c2c policies.<\/p>\n","protected":false},"author":1,"featured_media":8429,"parent":1771,"menu_order":119,"comment_status":"closed","ping_status":"closed","template":"template-informational-section-homepage.php","meta":{"_acf_changed":false,"footnotes":""},"categories":[2655],"tags":[],"search_tag":[],"class_list":["post-1893","page","type-page","status-publish","has-post-thumbnail","hentry","category-our-policies-performance"],"acf":[],"yoast_head":"\nOur policies | Trains to\/from London, Southend & Essex with c2c Rail<\/title>\n<meta name=\"description\" content=\"From the promises in our Passenger\u2019s Charter to our commitment to making sure that you pay the right price for you ticket here are our c2c policies.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link 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