{"id":237609,"date":"2023-06-27T08:59:23","date_gmt":"2023-06-27T08:59:23","guid":{"rendered":"https:\/\/www.c2c-online.co.uk\/?p=237609"},"modified":"2023-06-27T08:59:23","modified_gmt":"2023-06-27T08:59:23","slug":"c2c-release-push-notifications-via-app-to-help-customers-plan-ahead","status":"publish","type":"post","link":"https:\/\/www.c2c-online.co.uk\/media-centre\/latest-news\/c2c-release-push-notifications-via-app-to-help-customers-plan-ahead\/","title":{"rendered":"c2c release push notifications via app to help customers plan ahead"},"content":{"rendered":"<p dir=\"ltr\">27 June 2023: Train operator c2c Trenitalia has added push notifications to its travel app to help keep customers up-to-date with direct alerts and updates about their journeys straight to their phone\u2019s home screen.<\/p>\n<p dir=\"ltr\">In times of disruption this addition will keep c2c customers informed, ensuring they are alerted to any delays that might affect their journey, as soon as the information becomes available.<\/p>\n<p dir=\"ltr\">c2c\u2019s Interim Commercial Director, Steve Knights said: \u201cWe\u2019re delighted to roll out this new push notification feature, after a successful trial with a select group of customers. We believe that for those who opt in, it will greatly improve their experience of travelling with us as they\u2019ll be able to get the most recent, accurate and relevant information, straight from our customer information centres, right when they need it most\u201d.<\/p>\n<p dir=\"ltr\">c2c customers can choose to either receive alerts about specific routes and times of day, or let the train company automatically notify them if a journey they bought a ticket for is going to be disrupted.<\/p>\n<p dir=\"ltr\">Easy to set up, all c2c customers need to do to receive push notifications is download the c2c Train Travel app, and\u00a0set their preferences using the \u2018Preferences\u2019 section in the \u2018My Account\u2019 section. Customers can personalise their preferences to get information about their station, when their tickets might expire, or upcoming trip reminders.<\/p>\n<p dir=\"ltr\">The app is available for download on the\u00a0<a href=\"https:\/\/apps.apple.com\/app\/apple-store\/id1467907512\" target=\"_blank\" rel=\"noopener\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=https:\/\/apps.apple.com\/app\/apple-store\/id1467907512&amp;source=gmail&amp;ust=1687942321976000&amp;usg=AOvVaw1QViCTJHkHvJ5pPkhFkWYU\">App Store<\/a>, or via\u00a0<a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.c2c.digital.c2ctravel&amp;hl=en_GB&amp;gl=US\" target=\"_blank\" rel=\"noopener\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=https:\/\/play.google.com\/store\/apps\/details?id%3Dcom.c2c.digital.c2ctravel%26hl%3Den_GB%26gl%3DUS&amp;source=gmail&amp;ust=1687942321976000&amp;usg=AOvVaw1CdG4buNbZXySRxdFQeJh2\">Google Play<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>27 June 2023: Train operator c2c Trenitalia has added push notifications to its travel app to help keep customers up-to-date with direct alerts and updates about their journeys straight to their phone\u2019s home screen. In times of disruption this addition will keep c2c customers informed, ensuring they are alerted to any delays that might affect [&hellip;]<\/p>\n","protected":false},"author":54,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-237609","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.4-RC1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>c2c release push notifications via app to help customers plan ahead | Trains to\/from London, Southend &amp; Essex with c2c Rail<\/title>\n<meta name=\"description\" content=\"For trains to and from London, Southend and elsewhere in Essex, plus timetables, ticket sales, information and events and offers, visit c2c-online.co.uk\" \/>\n<meta name=\"robots\" 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