{"id":323154,"date":"2024-12-03T11:22:35","date_gmt":"2024-12-03T11:22:35","guid":{"rendered":"https:\/\/www.c2c-online.co.uk\/?p=323154"},"modified":"2024-12-03T11:53:48","modified_gmt":"2024-12-03T11:53:48","slug":"young-c2c-passenger-becomes-fenchurch-street-stations-train-announcer","status":"publish","type":"post","link":"https:\/\/www.c2c-online.co.uk\/media-centre\/latest-news\/young-c2c-passenger-becomes-fenchurch-street-stations-train-announcer\/","title":{"rendered":"Young c2c passenger becomes Fenchurch Street station\u2019s train announcer"},"content":{"rendered":"<p>The team from local train operator c2c Trenitalia welcomed 13-year-old Rainham-resident Bowie to Fenchurch Street station ahead of International Day of Persons with Disabilities 2024.<\/p>\n<p>The visit was arranged after members of the c2c team met Bowie\u2019s family earlier in the year and learnt about his passion for the railway.<\/p>\n<p>During the visit Bowie, who has autism, stepped into the role of train announcer, learnt how to dispatch a train and completed a train \u2018lockout\u2019 &#8211; the process c2c colleagues undertake on board before trains are returned to the depot.<\/p>\n<p><iframe loading=\"lazy\" title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/U0kmmIPuy-Y?si=DlQut4txOWfmTLfp\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p>Fay, Bowie\u2019s mum, said,\u201cI have always championed Bowie to believe he can do whatever he sets his heart on, autism isn\u2019t a barrier \u2013 it\u2019s his superpower!<\/p>\n<p>\u201cOne of his dreams in life is to be a Station Announcer and c2c made this happen. We cannot thank them enough for the kindness they showed us. The team and the station staff were so autism aware that Bowie felt right at home.<\/p>\n<p>\u201cWe have made lifelong friends with the team at Fenchurch Street and will always make sure we say hello when passing through!\u201d<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-323155\" src=\"https:\/\/www.c2c-online.co.uk\/app\/uploads\/2024\/12\/674ece204da04-674ece204da05Bowie-with-c2c-Train-Announcer-Paul-Thomas-at-Fenchurch-Street-station.jpg-300x225.jpg\" alt=\" 674ece204da04 674ece204da05bowie With C2c Train Announcer Paul Thomas At Fenchurch Street Station.jpg\" width=\"300\" height=\"225\" srcset=\"https:\/\/www.c2c-online.co.uk\/app\/uploads\/2024\/12\/674ece204da04-674ece204da05Bowie-with-c2c-Train-Announcer-Paul-Thomas-at-Fenchurch-Street-station.jpg-300x225.jpg 300w, https:\/\/www.c2c-online.co.uk\/app\/uploads\/2024\/12\/674ece204da04-674ece204da05Bowie-with-c2c-Train-Announcer-Paul-Thomas-at-Fenchurch-Street-station.jpg-1024x768.jpg 1024w, https:\/\/www.c2c-online.co.uk\/app\/uploads\/2024\/12\/674ece204da04-674ece204da05Bowie-with-c2c-Train-Announcer-Paul-Thomas-at-Fenchurch-Street-station.jpg-768x576.jpg 768w, https:\/\/www.c2c-online.co.uk\/app\/uploads\/2024\/12\/674ece204da04-674ece204da05Bowie-with-c2c-Train-Announcer-Paul-Thomas-at-Fenchurch-Street-station.jpg-1536x1152.jpg 1536w, https:\/\/www.c2c-online.co.uk\/app\/uploads\/2024\/12\/674ece204da04-674ece204da05Bowie-with-c2c-Train-Announcer-Paul-Thomas-at-Fenchurch-Street-station.jpg.jpg 1920w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>Femi\u202fOyetunji, c2c Customer Delivery Manager managing London stations, hosted Bowie\u2019s visit and said, \u201cWe were honoured\u202fto welcome Bowie to Fenchurch Street station and were really happy to be able to show him some behind the scenes railway action. I loved showing Bowie around the station and seeing how much he enjoyed the experience.<\/p>\n<p>\u201cI know he was practicing the announcement script at the weekend and this really showed in his word-perfect delivery. He is very welcome to come back to see us any time.\u201d<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-323156\" src=\"https:\/\/www.c2c-online.co.uk\/app\/uploads\/2024\/12\/674ece39523ca-674ece39523ccBowie-with-c2c-Train-Announcer-Paul-Thomas-at-Fenchurch-Street-station-looking-at-the-screens.jpg-300x225.jpg\" alt=\" 674ece39523ca 674ece39523ccbowie With C2c Train Announcer Paul Thomas At Fenchurch Street Station Looking At The Screens.jpg\" width=\"300\" height=\"225\" srcset=\"https:\/\/www.c2c-online.co.uk\/app\/uploads\/2024\/12\/674ece39523ca-674ece39523ccBowie-with-c2c-Train-Announcer-Paul-Thomas-at-Fenchurch-Street-station-looking-at-the-screens.jpg-300x225.jpg 300w, https:\/\/www.c2c-online.co.uk\/app\/uploads\/2024\/12\/674ece39523ca-674ece39523ccBowie-with-c2c-Train-Announcer-Paul-Thomas-at-Fenchurch-Street-station-looking-at-the-screens.jpg-1024x768.jpg 1024w, https:\/\/www.c2c-online.co.uk\/app\/uploads\/2024\/12\/674ece39523ca-674ece39523ccBowie-with-c2c-Train-Announcer-Paul-Thomas-at-Fenchurch-Street-station-looking-at-the-screens.jpg-768x576.jpg 768w, https:\/\/www.c2c-online.co.uk\/app\/uploads\/2024\/12\/674ece39523ca-674ece39523ccBowie-with-c2c-Train-Announcer-Paul-Thomas-at-Fenchurch-Street-station-looking-at-the-screens.jpg-1536x1152.jpg 1536w, https:\/\/www.c2c-online.co.uk\/app\/uploads\/2024\/12\/674ece39523ca-674ece39523ccBowie-with-c2c-Train-Announcer-Paul-Thomas-at-Fenchurch-Street-station-looking-at-the-screens.jpg.jpg 1920w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>c2c is committed to making its route as accessible as possible and within the business we are driving accessibility improvements across our east London and south Essex network.<\/p>\n<p>Looking ahead, customers will start to see some of these improvements in the new year, with Grays station soon to be fully accessible with the addition of two new lifts, delivered as part of the Department for Transport&#8217;s &#8216;Access for All&#8217; scheme.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-323157\" src=\"https:\/\/www.c2c-online.co.uk\/app\/uploads\/2024\/12\/674ece5087abc-674ece5087abeBowie-prepares-for-his-station-announcement-with-Paul-Thomas-from-c2c.jpg-300x225.jpg\" alt=\" 674ece5087abc 674ece5087abebowie Prepares For His Station Announcement With Paul Thomas From C2c.jpg\" width=\"300\" height=\"225\" srcset=\"https:\/\/www.c2c-online.co.uk\/app\/uploads\/2024\/12\/674ece5087abc-674ece5087abeBowie-prepares-for-his-station-announcement-with-Paul-Thomas-from-c2c.jpg-300x225.jpg 300w, https:\/\/www.c2c-online.co.uk\/app\/uploads\/2024\/12\/674ece5087abc-674ece5087abeBowie-prepares-for-his-station-announcement-with-Paul-Thomas-from-c2c.jpg-1024x767.jpg 1024w, https:\/\/www.c2c-online.co.uk\/app\/uploads\/2024\/12\/674ece5087abc-674ece5087abeBowie-prepares-for-his-station-announcement-with-Paul-Thomas-from-c2c.jpg-768x575.jpg 768w, https:\/\/www.c2c-online.co.uk\/app\/uploads\/2024\/12\/674ece5087abc-674ece5087abeBowie-prepares-for-his-station-announcement-with-Paul-Thomas-from-c2c.jpg-1536x1150.jpg 1536w, https:\/\/www.c2c-online.co.uk\/app\/uploads\/2024\/12\/674ece5087abc-674ece5087abeBowie-prepares-for-his-station-announcement-with-Paul-Thomas-from-c2c.jpg.jpg 1920w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>Paul McGunnigle White, c2c\u2019s Diversity and Inclusion Manager, said, \u201cIt is really important for us as an industry to adapt so we attract and welcome more autistic and neurodiverse customers.<\/p>\n<p>\u201cAt c2c, we are committed to ensuring our network is accessible for everyone and we have an ongoing programme of work which develops colleagues\u2019 awareness of how autistic people or other neurodiverse passengers might behave or act during their journey.<\/p>\n<p>\u201cTo continue this important work, we have built strong relationships with our communities along the route and local partners like the Sycamore Trust charity who are based in Barking, Dagenham and Havering. They help people and their families pre and post autism diagnosis, supporting them through education and work and everyday challenges, and also providing awareness education and Autism Ambassador training.\u201d<\/p>\n<p>Notes to Editors<\/p>\n<p><strong>c2c and Accessibility\u00a0<\/strong><\/p>\n<ul>\n<li>c2c is the award-winning train operator running services between Fenchurch Street and Shoeburyness, serving 26 stations in East London and South Essex<\/li>\n<li>Owned by Trenitalia, c2c is one of the UK\u2019s most punctual and popular train operators and nearly 35.8 million journeys are made on its services every year.<\/li>\n<li>Italian-based Trenitalia is one of Europe\u2019s leading rail operators and the passenger rail arm of FS Italiane Group.<\/li>\n<li>The rail operator is committed to making its route as accessible as possible and in June 2024 appointed its first Accessibility and Integrated Travel Manager, with Steve Scutt joining the business to drive accessibility improvements across the east London and south Essex network.<\/li>\n<li>c2c is also set to take on a professional membership with Hidden Disabilities Sunflower scheme. This initiative provides a discreet way for passengers with non-visible disabilities to indicate that they may need additional support or time.<\/li>\n<li>By wearing a sunflower lanyard, passengers can signal to c2c staff that they might require extra assistance during their journey. The lanyards are available free of charge at c2c stations or can be requested by post. This commitment reflects c2c\u2019s dedication to creating an inclusive and supportive travel environment for all passengers.<\/li>\n<li>c2c has recently worked with local charity, the Sycamore Trust to make a short film that shows how families with a neuro-diverse family member might travel on the rail network. Find out more about this work <a id=\"menur2f4\" class=\"fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn\" 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target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Link here.\">here.<\/a><\/li>\n<li>Find out more about the International Day of Persons with Disabilities (IDPD) <a id=\"menur2f6\" class=\"fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn\" 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target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Link here.\">here.<\/a><\/li>\n<li>Images and Video of Bowie\u2019s day at Fenchurch Street station &#8211; credit c2c.<\/li>\n<li>For more information email\u202f<a id=\"menur2f8\" class=\"fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn\" title=\"mailto:mediaenquiries@c2crail.net\" href=\"mailto:mediaenquiries@c2crail.net\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Link mediaenquiries@c2crail.net\">mediaenquiries@c2crail.net<\/a><\/li>\n<\/ul>\n<p><strong>What is Autism?\u00a0<\/strong><\/p>\n<p>Autism is a lifelong developmental disability which affects how people communicate and interact with the world. More than one in 100 people are on the autism spectrum and there are around 700,000 autistic adults and children in the UK.<\/p>\n<p>Find out more by visiting the National Autistic Society\u2019s website <a id=\"menur2fa\" class=\"fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn\" 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target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Link here.\">here.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The team from local train operator c2c Trenitalia welcomed 13-year-old Rainham-resident Bowie to Fenchurch Street station ahead of International Day of Persons with Disabilities 2024. The visit was arranged after members of the c2c team met Bowie\u2019s family earlier in the year and learnt about his passion for the railway. During the visit Bowie, who [&hellip;]<\/p>\n","protected":false},"author":54,"featured_media":323158,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-323154","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.4-RC1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Young c2c passenger becomes Fenchurch Street station\u2019s train announcer | Trains to\/from London, Southend &amp; Essex with c2c Rail<\/title>\n<meta name=\"description\" content=\"For trains to and from London, Southend and elsewhere in Essex, plus timetables, ticket sales, information and events and offers, visit c2c-online.co.uk\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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