{"id":87781,"date":"2020-01-29T10:09:22","date_gmt":"2020-01-29T10:09:22","guid":{"rendered":"https:\/\/www.c2c-online.co.uk\/?p=87781"},"modified":"2020-01-29T10:09:22","modified_gmt":"2020-01-29T10:09:22","slug":"award-winning-c2c-takes-two-more-prizes-for-punctuality","status":"publish","type":"post","link":"https:\/\/www.c2c-online.co.uk\/media-centre\/latest-news\/award-winning-c2c-takes-two-more-prizes-for-punctuality\/","title":{"rendered":"Award-winning c2c takes two more prizes for punctuality"},"content":{"rendered":"<p><span lang=\"EN-GB\">c2c has won another top industry award and been named by commuters as London\u2019s most punctual train service.<\/span><\/p>\n<p><span lang=\"EN-GB\">More of our customers are satisfied with train punctuality than any other commuters to the capital, according to the latest National Rail Passenger Survey published yesterday. The research by independent passenger watchdog Transport Focus today concludes 87% of c2c passengers are satisfied with the punctuality of c2c\u2019s service. This compares with a London-wide average of 74% satisfaction with punctuality.<\/span><\/p>\n<p><span lang=\"EN-GB\">We have also won the rail industry\u2019s coveted \u201cGolden Whistle\u201d award for Best Operational Performance in London. The prize was awarded this week at the annual ceremony organised by\u00a0<i>Modern Railways\u00a0<\/i><\/span>magazine. Over the past year 83.5% c2c trains arrived within one minute at each station, which is the best performance in the UK.<\/p>\n<p>c2c Delivery Director Laura McEwen said: \u201cEveryone working at c2c takes great pride in our ability to provide customers with a dependable and reliable train service. To be recognised by our customers for these efforts in the same week that we win an award from our peers is a huge boost for the team.<\/p>\n<p>\u201cWe know we\u2019re not perfect, and we will carry on working hard to make more improvements, like investing in our stations and upgrading our new ticketing systems. But these results show we are delivering on our number one objective for our customers.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"<p>c2c has won another top industry award and been named by commuters as London\u2019s most punctual train service. More of our customers are satisfied with train punctuality than any other commuters to the capital, according to the latest National Rail Passenger Survey published yesterday. The research by independent passenger watchdog Transport Focus today concludes 87% [&hellip;]<\/p>\n","protected":false},"author":18,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[2652,2654],"tags":[],"class_list":["post-87781","post","type-post","status-publish","format-standard","hentry","category-latest-news","category-news-articles"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.4-RC1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Award-winning c2c takes two more prizes for punctuality | Trains to\/from London, Southend &amp; Essex with c2c Rail<\/title>\n<meta name=\"description\" content=\"For trains to and from London, Southend and elsewhere in Essex, plus timetables, ticket sales, information and events and offers, visit c2c-online.co.uk\" \/>\n<meta name=\"robots\" content=\"index, follow, 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